The questions to put to any scribe vendor, aurii included, none of them written so only aurii can answer well.
Hosting, subprocessors, training and deletion. The four questions that decide whether patient records stay where they should.
Health records carry residency obligations, and offshore storage widens who can compel access.
In Australia, all of it. Sydney primary, Melbourne backup, and no clinical record is stored offshore, backups included. Verify on security
You inherit the risk of every third party, so the list should be short and named.
Three, each scoped: Microsoft Azure in Australian regions for hosting, a contracted AI service for drafting, Stripe for card payments. aurii never sees a card number. Verify on privacy
A consult dictated in confidence should not end up teaching a general-purpose model.
No. The contracted AI service is bound by contract not to train its models on your content, and we do not use your patients' clinical information to train models for unrelated use. Verify on privacy
Deleted too often means hidden rather than destroyed, and retention should be a defined period, not indefinite.
The audit is kept seven years, in-region, append-only. Purge on request means the data is destroyed for good, not just hidden. Verify on privacy
Encryption, sign-in, the audit trail and the certification question. The controls a security review checks first.
Encryption only matters if it covers every tier and the keys live apart from the data.
Every record is sealed with its own key, wrapped by a master key in Australian Key Vault, and everything is encrypted in transit. There is no unencrypted tier of storage. Verify on security
A single stolen password should never reach patient records.
WebAuthn passkeys and TOTP multi-factor sign-in, with least-privilege access so each role sees only what the work needs. Verify on security
An ordinary log can be edited after the fact. A governance team needs proof a record was not altered.
Every action is written to a hash-chained, append-only ledger kept seven years. Re-compute the chain and any change, reorder or deletion shows. Verify on security
A badge earned by your cloud provider is not a badge you hold, and honest vendors say which is which.
One is ours: SMB1001:2026 Gold, held by Black Shard Pty Ltd. The rest are inherited from Azure and Stripe, and we label each in place. See the breakdown
The one to press every vendor on. A certification earned by your cloud provider is not one the vendor holds, and the honest thing is to say so on the page. Here is where aurii stands.
The same distinction, with each badge attributed in place, is on the security page, and the privacy-principle mapping is on the compliance page.
Device status, who signs, and what happens when a draft is wrong. The questions your MDO asks before your clinicians do.
The claim changes your regulatory obligations, so a straight answer matters.
No. aurii drafts documentation and is not a medical device. It is not TGA or ARTG registered, and it does not diagnose. The doctor decides. Verify on safety
The tool should draft, not decide. Responsibility rests with a named clinician.
The treating specialist reviews and signs every output. aurii drafts from what you say; it does not triage or make clinical decisions. Verify on safety
Every scribe makes mistakes, so review must be enforced, not optional.
Nothing is filed, sent or billed until a specialist has signed it, and every edit made before that signature is captured in the ledger. Verify on safety
Guidance written overseas may not match how Australian practices and colleges expect scribes to be used.
aurii follows the RACGP position: the clinician always reviews and signs the note. That is built into the workflow, not left to habit. Verify on safety
Price transparency, how access starts, lock-in, export and support. The commercial terms that outlive the demo.
Published pricing tells you the vendor is not sizing the number to the logo on your lanyard.
A$199 + GST per clinician per month, or A$1,908 + GST annually. It is on the pricing page, not behind a sales call. Verify on pricing
Try it on a real round before any money moves, and know exactly when.
Early access by request rather than a self-serve trial. Ask, and we set you up on your own admissions and confirm the billing with you before anything is charged. Verify on pricing
Your records are yours, and leaving should not mean losing them or the history behind them.
Export is set up at onboarding, so records leave in a usable form with their audit trail. Then, on your instruction, we purge. Verify on privacy
Round-the-clock support often means an offshore queue. Know who answers when something breaks.
aurii is run by a small engineering team. A suspected issue goes to the people who built the system, and a person reads and replies. Talk to the team
Offline behaviour, platforms, release cadence and integrations. The questions that decide whether it survives a real week on the ward.
Wards and clinics have dead spots, and a scribe that stops with the signal is no use at the bedside.
Offline capture that syncs when signal returns, so the round does not wait on the wifi. Verify on product
The tool has to work on the device already in the clinician's hand.
iOS, Android and web. The same account and the same records, wherever you sign in. Verify on product
A living product improves on a steady cadence, and a stalled one goes quiet for months.
aurii ships on a regular, near-weekly cadence, shaped by the practices onboarding now and the clinicians using it day to day. Ask any vendor when their last three releases landed. See the product
A note that cannot leave the app cleanly creates the double-handling the tool was meant to remove.
GP letters go out with delivery tracking, and inbound HL7 is used for delivery acknowledgements. The current list is on the integrations page. See integrations
Send this list to any vendor, aurii included. Where our answer links to a page above, that page is the source of truth, and we hold to it. If a question here does not have a clean answer somewhere on this site, tell us at hello@aurii.com.au and we will fix that.
Put these to us on your own round. Requesting access takes one conversation, and every answer above is on a page you can check first.
hello@aurii.com.au
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